Privacy Policy

C&M Israel Online Services 24/7

(Version dated May 15, 2009, with amendments in 2015, 2019, 2022, and 2024)

1. General Provisions

1.1. This policy governs the collection, storage, processing, and protection of user data on the C&M Israel Online Services 24/7 website, in accordance with the following regulations:

– Israeli Privacy Protection Law, 5741–1981 (חוק הגנת הפרטיות);

– Data Security Regulations, 5777–2017 (תקנות הגנת הפרטיות – אבטחת מידע);

– W3C Data Protection Guidelines and the EU General Data Protection Regulation (GDPR) No. 2016/679.

1.2. Use of the website constitutes full and informed acceptance of this policy by the user.

2. Consent and Legal Basis

2.1. By using the site and its online services, the user voluntarily consents to the processing of personal and technical data.

2.2. Data processing is conducted on lawful grounds: execution of a contract, fulfillment of legal obligations, or the user’s explicit consent.

3. Data Collected

3.1. Personal Data:

– Name, phone number, e-mail address, physical address (if provided);

– Information submitted via forms, applications, or correspondence.

3.2. Technical Data:

– IP address, browser type, operating system, device information;

– Referring source, on-site behavior, navigation data;

– Cookies, session IDs, and activity logs.

4. Purposes of Data Processing

– Identifying and communicating with the user;

– Processing requests and delivering services;

– Site analytics, development, and UX optimization;

– Ensuring security and preventing misuse;

– Personalized content and marketing (upon separate consent).

5. Cookies and Identification

5.1. This site uses cookies for automatic login, preference storage, anonymized statistics, and content optimization.

5.2. Users may disable cookies in their browser settings, but this may affect some site functionalities.

5.3. Cookies do not store confidential data and are not shared with third parties.

6. Data Storage and Protection

6.1. All data is processed using modern cryptographic protocols (TLS 1.3, SSL, AES-256).

6.2. Servers are protected by network firewalls, physical isolation, and access control systems.

6.3. Data may only be transferred to third parties under the following conditions:

– As required by law;

– With the user’s explicit consent;

– Within contractual relationships with technology partners (e.g., hosting providers, payment gateways) who adhere to privacy policies.

7. User Rights

Users have the right to:

– Access their personal data;

– Request correction, deletion, or restriction of data processing;

– Withdraw consent at any time;

– File a complaint with the Israeli Privacy Protection Authority.

8. Data Retention Periods

– Personal data: up to 7 years unless legally required for a longer period;

– Cookies and identifiers: 30 days or until deleted;

– Log files: up to 6 months.

9. Policy Updates

This policy may be updated without prior notice. The revised version becomes effective immediately upon publication on the website.

Last updated: April 2024.

© All rights reserved. Copyright and intellectual property rights to the text and structure of this policy are held by C&M Israel Online Services 24/7.